Foleys Plumbing, are a same day full plumbing and gas plumbing service for domestic and commercial customers.
They provide a wide range of plumbing services from fixing leaking taps to installing heating systems and servicing your gas boiler. They are fully RGI registered, so you know you are in the safest hands possible. The aim of Foleys is to provide a fast, professional and friendly service by experienced and fully trained plumbers. We had a chat with the owner James about his thriving business.
How did you get your idea or concept for the business?
I have travelled and worked as a plumber in Australia and New Zealand with professional plumbing companies over the last decade and realised that no one had brought this level of professionalism to the Irish market in domestic plumbing. When I started Foley’s plumbing in 2015, in Cork there was a minimum of a two week wait time for a plumber. Plumbing is an essential service and something that can be urgent, especially in domestic and commercial situations. My aim was to provide a plumbing service the same day. Our passion is fixing problems and preventing potential issues.
What was your mission at the outset?
The recession had decimated the trade, younger people were going to college rather than getting apprenticeships, older plumbers were only recovering from the recession in 2015/16 and had no interest in scaling up. My goal from the outset was to professionalise the trade and bring pride back to being a plumber. Give plumbers a career, to start and retire with the same company. Give the public access to a professional domestic plumbing company, a company that will show up when booked, on time, every time, a company that will address any issue that arises from any work we carried out the same day the issue was reported or next day at the latest. When you use a dentist, doctor or physio you expect a certain level of professionalism and service and in my opinion, your plumber should be no different.
How many employees do you have?
We currently have 14 employees which includes myself, two office admin staff, seven plumbers and four apprentices. Our team is an integral part of our business.
What services do you offer?
- General plumbing
- Shower installation, repair and maintenance
- Toilet installation, repair and maintenance
- Commercial Plumbing
- General gas plumbing
- Gas boiler service, installation and maintenance
- Gas fire removal
- Gas line installation and maintenance
- Gas meter Installation
- Heating system installation and maintenance
- And much more…
To what do you attribute your success?
A lot of hard work, courage to follow a vision and the team that I have put together over the years believe in that vision. That vision is built around our customers and offering them a professional yet friendly service. The testament to this is in the amount of referrals we get from past clients.We work hard to give our customers the trustworthy workmanship they deserve.
What do you look for in an employee?
The crucial thing is for them to be compatible with others in the company. The ability to take direction and also be confident to work by themselves. We also look for people that are as customer centric as the rest of the team. They need to be a team player. Also it is essential they display a high level of skill and knowledge in the area they operate in within the company.
What is unique about your business?
We offer the only same day domestic and commercial plumbing service in Cork City. We pride ourselves on offering a professional service where the client has a seamless experience from making their booking straight through to job completion. All our team is focused and friendly and have the skill set and mindset to get the job done with minimum disruption.